CASE STUDIES

Project Name: Global Intranet and business application portal

Client: Global leader in the Education Industry

Technology: SharePoint™ 2007, .NET™, SQL 2005, Active Directory

Problem: The client had multiple critical business processes that were being performed using Microsoft® Word™ and Excel™ Templates. All of this information was being shared and discussed using internal emails and documents were stored on the employees local machine. There was no way to track progress, completion or approval.

Solution: Converge Point was hired to create a global intranet that formed the foundation to facilitating business collaboration between employees across the client's different office locations.

The Converge Point team started with a business analysis of key businesses processes that the client wanted to streamline using the intranet. Meeting with key business stakeholders, the team was able to determine the business value of each of the existing processes as well as all proposed modifications that would be preferred. Once the team had understood the needs of the business, the next step was to create a project plan for the re-engineering of these processes into collaborative workflow enabled SharePoint sites that would enable employees to create, share and approve information. A phased approach was planned with a mix of business applications deployed in each phase based on business need.

The Converge Point team was then able to develop a master intranet page with sub-sites for each specific department and related business processes. Document Libraries, Lists, Discussion boards and other SharePoint features were used to create business applications around the SharePoint platform. Custom web parts using .NET were also created to resolve specific business requirements. Active Directory was used as the permissions platform and was used extensively to manage user access into a specific business application sub sites. Workflow and alerts were incorporated into the sites as required.

As the team completed the development and testing of each phase of the project, business users were invited to test the applications for accuracy and functionality.

On approval, the sites were deployed and are currently in use.