Creating a new policy or procedure can be a resource-intensive and time-consuming process. Depending on the complexity of the issue being mapped, the work can require the input of multiple personnel and several rounds of review and revision before a final version is approved. It’s no wonder that the project team is often tempted to break out the cigars and champagne to toast the ‘birth’ of their new arrival. A well-run policies and procedures department will want to celebrate the delivery of yet another project on-time and (hopefully) under budget. For the more ad hoc policy development teams, the feeling may well be one of relief that another fire has been put out and another crisis averted. If the team was assembled under an “all hands on deck” memo from senior leadership, the members of that team will now get to look forward to tackling all the work that piled-up in their inboxes while they were on secondment to the policy project.
Make Sure Your Staff Acknowledge Your New Policies And Procedures
Unfortunately, the official sign-off on the final version of the new policy doesn’t mark the end of the work to be done. It still has to be distributed to all relevant personnel, and formal acknowledgment of its implementation still has to be recorded. If the policy represents a major change of practice, there may be additional training involved, with follow-up quizzes to confirm that all attendees understood the material.