Checklist: Resolving Employee Incidents with Better Case Management

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Resolving Employee Incidents with Better Case ManagementCompanies and organizations are continuously tasked with overcoming the hurdles of employee incidents. Find out the steps you can take to resolve them with better case management in this comprehensive checklist.

Topics include:

-Capturing complaints from employees

-Department processes

-Investigator functions

-Case managers and decision-makers

When developing a series of pain points to be remedied with better case management, leverage this best practice checklist to inform your decision-making process and share with fellow team members.

Download – Case Management Checklist

Industries Served

Education

Manage Title IX offenses, student transgressions, harassment allegations, discriminatory behavior, and general grievances.

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Healthcare

Investigate security breaches, fraud allegations, patient privacy claims, health and safety incidents, and general patient complaints.

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Manufacturing and Retail Industry

Examine corruption claims, fraud allegations, workplace health and safety incidents, property theft, and QA incidents.

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Transportation

Manage cases and lawsuits against third-party providers, accident claims, logistics brokers, and direct shippers.

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Insurance and Employee Benefits

Adhere to regulatory oversight, investigate fraud allegations, reduce wasteful practices, and maintain a complete audit trail.

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Energy and Utilities

Comply with government oversight, environmental protections, workplace injuries, and health and safety incidents.

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Financial Services and Banking

Manage customer complaints, corruption allegations, fraud charges, due diligence, money laundering claims, and regulatory compliance from government organizations.

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Case Management – Best Practices

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