Compliance professionals and HR managers don’t always have the processes in place to handle new reports or investigations. In these event, the lack of appropriate checks and processes can hurt an organization beyond the scope of the original report. While some manage cases on an individual basis, establishing proper case management processes can streamline the reporting, investigating, review and resolution phases for compliance and HR managers.
Implementing case management processes in your organization can create a formula for compliance and HR managers to use in the future. Not only will cases be resolved in a timelier manner with fewer consequences, your legal department will save lots of resources and avoid wasting time on unwarranted cases.
When creating your case management workflows, consider implementing these four steps: