If you have been struggling with the quirks of a manual policy management system for any length of time, the prospect of finally having access to a purpose-built software solution to help manage your department can be an exciting one. A manual system that meets the definition of ‘more quirks than attributes’ can lead you down the path of being willing to accept any solution as an improvement over the status quo. However, to fully leverage the potential of a new system, it is important to remain in control of the transition. Here are five keys to consider:
Having a clear picture of what you want the new system to do for you is critical. Without it, you run the risk of lowering the bar down to where you currently reside with your manual system. If that system is held together with chewing gum and duct tape, and is referred to as being “on its last legs,” your standard for improvement may be too low.