CASE STUDIES

Project Name: Global Intranet and business application portal

Client: Global leader in the Education Industry

Technology: SharePoint™ , Custom Web Parts, SharePoint Search Server , SharePoint MySites, AJAX, SharePoint Reporting Services, InfoPath

Problem: Our client had multiple critical business processes that were built on Microsoft® Word™ and Excel™ Templates. All this information was being shared and discussed using internal emails and documents, which were stored on employee’s individual computers. There was no way for our client to document or track progress, completion or approval.

Solution: ConvergePoint was hired to create a global intranet that laid a foundation for facilitating business collaboration between employees across all of the client's office locations.

We started with an analysis of the key businesses processes that our client wanted to streamline using an intranet. Meeting with key stakeholders, the team was able to determine the business value of each existing process as well as all proposed and desired modifications. Once our team understood the needs of the business, the next step was to create a project plan to re-engineering these processes into a collaborative workflow of enabled SharePoint sites that would allow employees to create, share and approve information. A phased approach was devised in which a mix of business applications would be deployed in each phase.

The ConvergePoint team developed a master intranet page with sub-sites for each specific department and its related business processes.

Document libraries, lists, discussion boards and other SharePoint features were used to create business applications on the SharePoint platform.

Custom web parts were created to resolve specific business issues and meet requirements. Active Directory was set as the permissions platform and was used extensively to manage user access into specific business application sub-sites.

SharePoint Enterprise Search with structured metadata and custom search scopes were setup to ensure that the right audience had access to relevant information.

SharePoint Reporting Services were used for ad-hoc reports and dashboard tools.

MySites in collaboration with Lync was enabled for communication.

Approval workflows and alerts were incorporated into the sites as required.

InfoPath forms were used to migrate paper based form processes into an intelligent workflow driven electronic data platform.