Investigation Case Management: Best Practices and Resources

Case Management Software – Best Practices

Looking for quick reference guides or tips to improve your case management system? Take a look at the articles and tips below.

Improving Your Case Management Processes

Responding to Workplace Incidents in a Timely Manner

While growing a business can be elating, an effective organization requires a great deal more than expanding revenues. It requires adaptive management and administration, framework, and techniques, because staffing will invariably grow as well. More employees bring about new challenges and potential HR issues. In the event that an organization’s infrastructure… READ MORE

Incident Management: 7 Steps to a Detailed Workplace Investigation

No matter the size or industry, all companies and organizations will have to take on the obstacle of workplace complaints, and the investigations that follow. In order to help mitigate the potential risks and mistakes involved… READ MORE

Building the Business Case for HR Case Management Software

Experts and analysts agree that case management solutions, notably those on secure, web-based platforms like Microsoft Office 365, provide significant value by improving productivity, providing more organized processes, and streamlining collaboration… READ MORE

Employee Investigation Questions for Case Management

The act of choosing the right employee investigation questions should be predicated on whether or not they enabled the investigator to find the truth in the matter and come to a suitable resolution. Use this template as a jumping off point when conducting employee investigations in the workplace.… READ MORE

Case Management: 4 Workplace Investigation Best Practices

Case managers know that workplace investigations have a tendency to be fatiguing and drawn-out processes. By implementing these four best practices, workplace investigations can be handled expeditiously without compromising a thorough resolution.… READ MORE

Guide To Establishing A Better Case Management System

Implementing case management processes in your organization can create a formula for compliance and HR managers to use in the future. Not only will cases be resolved in a timelier manner with fewer consequences… READ MORE

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Industries Served


Protect intellectual property, manage grants, preserve student privacy, and outline ethical procedures.


Financial Services and Banking

Comply with SEC, FDIC, FINRA, OCC, CFTC, and Federal Reserve regulations, greater transparency, and manage external scrutiny.


Insurance and Employee Benefits

Improve organizational transparency, underwrite policies and procedures, mitigate risk centers, and reduce volatility.



Adhere to HIPAA, HITECH, ICD 9, ICD 10, and FDR CFR regulations, safeguard patient information, and manage healthcare compliance processes.


Manufacturing and Retail Industry

Establish procurement policies, outline employee safety procedures, specify quality control of products, and satisfy changing regulatory guidelines.


Energy and Utilities

Avoid heavy penalties from local, regional, state and federal regulators, manage potential risks, and enhance employee safety and training retention.



Abide by FAA, DOT, FMCSA, FRA and FTA regulations, educate drivers and third party vendors on guidelines, and streamline overall compliance.


Case Management – Best Practices

Visit our resource library for industry best practice tips and tools and for information on how our software has helped clients in your industry.


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Let us show you how Case Management Software will strengthen your compliance program.



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