Many times it’s what a party does beyond providing the service or goods agreed to in the contract that makes a renewal a successful non-event. Adding value to this relationship is a critical part of growing a relationship with a client to make them satisfied and to retain them as long-time customers.
In many ways a mid-term review of a contract uses some of the same ideas and tasks that are used when preparing to negotiate a new contract or a renewal. Understanding the timeline, key deliverable dates, responsibilities, and measurements are all critical to ensuring that both parties are getting the benefit of the bargain. ...Continued