An incident is a system malfunction. It is indicative of a system flaw, a system breakdown, a system bypass – call it what you will. An incident can be minor or even a near miss, or it can be major and cause substantial losses in money, equipment and even lives. That is why access to an effective and comprehensive incident management system is imperative for any compliance or EHS manager or professional. Enter ConvergePoint’s Health and Safety Management Software.
As with anything systemic, there is a process to incident management. Or at least there should be. Our software, as developed on Microsoft SharePoint and Office 365, serves as a backbone to an organization’s compliance and risk management programs. This software enables you to have an incident management reporting and tracking system that follows a logical process flow that mirrors your organization’s safety needs. How so? Well, take a non-fatal forklift incident as an example: once the incident has occurred and been communicated, then a customizable incident form is generated that allows for inputs of all necessary information about the incident. Supplementary documentation and other evidence can be attached to the said incident form. The process has commenced….